Quality Assurance for Your Hat

At Ponyflo, we take pride in delivering high-quality hats designed to elevate your style and provide comfort. Our warranty reflects our commitment to your satisfaction and confidence in our products.

Warranty Coverage

Our warranty covers manufacturing defects in your Ponyflo hat. We are dedicated to ensuring that your purchase meets our high standards of quality, and our warranty is designed to provide you with peace of mind.


Please note that our warranty does not extend to cover normal wear and tear. This includes natural aging, cosmetic changes that occur over time, and damage resulting from regular use. Additionally, any modifications or alterations to the product not performed by Ponyflo will void the warranty.

Warranty Period

The Ponyflo Hat Warranty is typically valid for 90 days from the date of purchase. However, specific warranty periods may vary depending on the product.

Filing a Warranty Claim

If you believe your hat is experiencing a manufacturing defect covered by our warranty, please follow these steps:

  1. Please fill out the form below

  2. Follow Our Guidance: Our Customer Support Team will guide you through the warranty claim process, including return instructions if necessary.

Your Satisfaction Matters

At Ponyflo, your satisfaction is our priority. If you have any questions or concerns about our warranty policy or your specific product, please don't hesitate to reach out to our Customer Support Team.

We value your trust in our brand, and we are committed to delivering quality products backed by excellent customer service.

Thank you for choosing Ponyflo for your hat needs.